Terms of use

These terms govern your use of teachmeinstitute.com and its online courses. The site is run by Teachme for Educational Consultation W.L.L. (Teachme Institute), a company registered in Kuwait under Commercial Registration no. 458329, and a private training institute licensed by the Public Authority for Applied Education and Training (PAAET), licence no. 540. By creating an account, buying a course or using the site, you accept these terms.

1. Your account Give accurate details when you sign up and keep your password to yourself. An account is personal: one learner, one account. Each family member needs their own account, with their own email or phone number.

2. Learners under 18 A learner under 18 needs a parent or guardian, who accepts these terms for them and pays for their courses. From My family, a parent or relative opens an account for each family member, buys courses for them and follows their progress; the family member signs in with their own details.

3. Courses and online access Our paid courses are listed in Kuwaiti dinars (KWD) on each course page, which states what is included: sessions with a trainer (in class in Kuwait or online on Microsoft Teams), self-study access and its duration. Online access starts when the payment is confirmed and ends on the date shown in your account. Session times are agreed with the institute; a session you miss without notice may not be rescheduled.

4. One device at a time Paid online access is for the learner alone. You can be signed in on one device at a time: signing in on another device signs the first one out. To protect our courses from sharing, new sign-ins are limited to 3 per 7 days. If you change phone or computer and reach the limit, contact us and we will reset it. Accounts shared with other people may be suspended.

5. Payments Payments are made in KWD through Upayment, by KNET or Apple Pay (KNET). We never see or store your card details. You can also pay through a payment link sent by the institute; it gives the same access once confirmed.

6. Refunds and cancellations - Courses with a trainer: a full refund if you cancel at least 48 hours before the first session; after the course has started, no refund, but the institute may move you to a later group once. - Self-study access: no refund once a lesson has been opened, since access starts at once. - IELTS exam registrations are paid at IDP's fee and follow IDP's own terms. Refunds go back to the card or account used to pay, within 14 working days of approval.

7. Rafiq, your learning companion Rafiq answers your questions from our courses and marks IELTS Writing and Speaking practice at once. Its marks and answers are guidance for your preparation, not an official IELTS score; a trainer can review them. Official scores come only from the exam itself (IDP or the British Council).

8. Course content Our lessons, practice tests, videos and documents belong to Teachme Institute or its partners. You may use them for your own study only: do not copy, record, resell or share them.

9. Acceptable use Do not post unlawful, offensive or misleading content, try to reach other people's accounts, or disrupt the site. We may suspend or close an account that breaks these terms.

10. Liability We do our best to prepare you well, but we cannot guarantee an exam score, an admission, a visa or a job. To the extent allowed by law, the institute is not liable for indirect losses arising from the use of the site.

11. Law and disputes These terms are governed by the laws of the State of Kuwait. We will first try to settle any disagreement with you directly; otherwise the competent courts of Kuwait decide.

12. Changes We may update these terms; the date of the latest version is shown below. Paid access you have already bought keeps the terms in force when you bought it.

13. Contact Teachme for Educational Consultation W.L.L. (Teachme Institute), Hawalli, Block 8, Tunis Street, Plot 093138, Adwaa Al Madina Real Estate Co. building, Mezzanine 1, Shop 008, State of Kuwait. admin@teachmeteam.com · +965 5532 3766 · +965 5052 2339

Last updated: 7 November 2026